Mr SM 26th April 2011

How satisfied were you with our overall level of service? Very satisfied.

Did we give you information/advice that was easy to understand? Very easy.

How informative did you find our staff? Very good.

How well did we keep you up-to-date with progress? Very well.

How well did we listen to what you had to say? Very well.

Did we treat you fairly at all times? Yes.

Would you recommend us to someone else if they needed legal help or advice? Certain to.

Was the case better, worse or the same as we had advised you?  Better

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